Our Business is to Manage Your Order Fulfillment and Customer Support Operations in the Most Efficient, Cost Effective and Professional Manner Possible
Welcome to Fulfillment Logistics UK LTD – the PREMIER fulfillment option!
In simple terms, at Fulfillment Logistics UK (FLUK) we store, we pick, we pack and we dispatch your products to your customers, allowing you to focus your time and resources on increasing your online sales. As a perfect accompaniment to our premier fulfillment service, we also offer a premier in-house Customer Service function. With tailor-made services that can range from a simple call answering and message taking service, to a full-blown customer service function via telephone, live-chat or email, this is another element of your business that you can let the professionals handle, freeing even more of your time, efforts and resources to focus on the core elements of running your business.
Our highly trained, professional customer support team can free up even more of your valuable time by being the first point of call for your customers. They are able to deal with customers queries; take orders for your customers; organise returns and re-despatches. In fact, we will fully tailor our services to suit your requirements.
Whilst we remain at the technological forefront in terms of shopping cart integration and warehouse management software, we treat all our clients as individuals. We understand that businesses require varying levels of integration and support but crucially we understand that whether you sell one product a week or one every minute, it is crucial that your customer receives what they ordered, on time, every time!
Our fully integrated approach allows orders to flow seamlessly from your website and into our operation. Orders can be picked, packed and dispatched, on time and error free!
Get in touch and find out how to unleash your growth potential! At Fulfillment Logistics UK (FLUK) our business is to handle your fulfilment and customer service requirements in the most professional, efficient and cost effective manner possible.
Benefits Of Outsourcing Your Pick And Pack:
- A professional packer at Fulfillment Logistics will do a better job of carefully packing your products ready for shipping, in less time.
- With a higher productivity comes direct cost savings, therefore reducing your overall pick and pack costs per order.
- Having a dedicated fulfilment team, means your orders are processed with almost real-time efficiency, with a 3:30pm cut off (for UK mainland orders), all your customers will have their orders despatched the same day (subject to stock availability).
- With access to a full range of shipping options, your customers could receive their order the very next day. This will help you build a better brand and increase your customers satisfaction.
- Our specialised warehouse management system will help to ensure perfect pick accuracy for every order processed.
- We look after and manage our own fulfilment team, allowing you the time to focus on other aspects of your business to ensure your business grows.