Finding the Right Fulfillment Company for your Small Business
If you’re a small ecommerce business, outsourcing your ecommerce order fulfillment is an excellent way to allow your business to prosper and grow. Handing over your order fulfillment UK needs to a third party fulfillment services provider is a big step, and it’s so important to make sure that you choose the right company for the job too – in fact, it is paramount to your success.
Unless you have had a ecommerce fulfillment services provider recommended by another company, colleague or friend, Google will probably be the first place you head to check out who and what is available. But when it comes to finding the right fulfillment company for your small business, what are the main things that you need to keep in mind when making a decision? To help you, we’ve put together some tips for small business fulfillment and how to ensure you choose the right company for the job – read on to find out more.
1. Choose a provider that is a specialist within your industry
Finding the right fulfilment centre UK really comes down to finding the right fit for your ecommerce company, as well as your brand. It is so important to maintain your reputation and maintain trust among your customer base, so you need to ensure that the company that you choose shares your values to avoid any damage taking place.
Not all fulfilment companies are suited to every ecommerce business, and there is no one solution that is best all round. We recommend that a good place to start is to search for a order fulfilment UK company that specialises in your industry. Some leading fulfillment companies specialise in one particular area of business and have their own unique focus – therefore if you choose one that is a specialist within your ecommerce industry, you can benefit from their knowledge and experience as a result.
2. Choose a provider with similar clients
As well as finding an ecommerce order fulfillment company that specialises in your area of business, it is advisable to find one that also works with clients similar to yours. A company that has experience in shipping the same type of orders that you have will be able to offer an accurate service, and will not need time to adjust to your needs – they’ll get up and running straight away. They will also be able to assist you with other challenges you may be confronted with as a growing business, as a result of having helped others in similar situations in the past.
As a small business owner, you may wish to choose a smaller fulfillment company that caters for new businesses. Your third party logistics and fulfillment services UK provider will do far more than store, pick, and pack your products. When you choose a reputable, local fulfillment partner they will also help you grow your business, expanding to accommodate your needs as you build your client base in turn.
3. Don’t just go for the cheapest option
When choosing a company for your small business ecommerce fulfillment UK needs, the biggest mistake is choosing a company solely on price. Price is of course an important factor to consider, even more so when you are on a tight budget as a new business. However, it is not the most important thing you should be searching for. For example, if you fail to do any background research on the company you choose to use, and have chosen them purely because they are the cheapest, you could end up with dozens or more disgruntled customers and a damaged reputation in turn – the cheapest does not always mean the best!
4. Don’t rush into making a decision
It’s so important to take your time when selecting the company you will use for your ecommerce fulfillment UK needs – you definitely shouldn’t rush into making a decision. You need to ask as many questions as you deem fit, as well as sending emails, telephoning the company, or meeting a representative in person if it’s possible. The best small business logistics companies will make a tailor-made package that suits you and your individual needs – whether you need flexible warehousing, or your orders will fluctuate at certain times of the year, there are always solutions available for you to use.
If your direct competitors are outsourcing their fulfillment services and offering better rates on shipping and packaging than you are doing presently, it is time that you searched for a reliable and reputable company like Fulfillment Logistics UK to do the job for you!
If you’re looking to work with a new ecommerce order fulfilment services provider, then get in touch with our friendly team today to find out how we could help your business to offer an efficient and professional service to its customers. Contact us by emailing firstname.lastname@example.org or calling 0333 2000 881 – we look forward to hearing from you!
Are you an ecommerce business owner who would like to start outsourcing your order fulfilment?
How did you decide which company to use? We’d love to hear about your thoughts and experiences so make sure you leave a comment below to start the conversation.